Cyclad is an International consulting company operating in the IT/ICT sectors, providing outsourcing solutions in the area of HR and IT services. Core of services include Knowledge Process Outsourcing, Recruitment Process Outsourcing, Software House, Infrastructure Management, Service Desk and Monitoring. Just because of the commitment of our employees and a growing number of consultants employed by Cyclad we operate globally, primarily in Europe but also in North America, Africa, and Asia. Our mission is to provide services of the highest quality and at the same time maintain partner relations with our Clients as well as with our employees. Why? Because Cyclad’s success depends not only on new technologies but most of all on people and their commitment. ... Read more
The company was founded in 2014 by many years of practitioners who were pioneers of the call / contact center industry in Poland. Our ambition is to enable the Customer to successfully communicate and interact with the recipient in his market segment through tailored consultancy and individual customer service as well as the distribution concept, thus enabling long-term customer relationship and retention. Forsell Sp. z o.o. specializes in building innovative Business Process Outsourcing strategies in customer relationship management. We understand the term Business Process Outsourcing to offer our clients, both at home and abroad, the highest quality in customer value chain creation processes. The scope of our services includes: consulting in sales channel planning, optimization of complete customer service departments, sales or IT services, tailoring solutions to process optimization, customer acquisition and recovery using individualized and multi-channel communication, sales support, concept building and management loyalty programs, preparation of marketing campaigns, Up-Sell and Cross-Sell sales, telephone research, multi-channel customer service, fullfilment, financial management in the back office, debt management up to debt collection activities, lettershop and documentation management, promotion and database management. The highest quality of services and a team of 400+ motivated and talented employees with international experience and modern tele-technical solutions constitute an essential bridge between our services and the Contractor in the context of effective customer acquisition and retention. ... Read more
Complete professional support: an integrated partner for your entire business journey 27 years of experience in Central Eastern Europe Business roots in City of London, over 114 years of worldwide experience Cooperation with over 1000 clients per year Over 500 experts in 7 locations across Poland, the Czech Republic and Slovakia Global coverage: access to 750 independent network offices in 130 countries around the world ... Read more