Expert answering services help businesses save time and bring valuable outcomes to their customer interactions. Identify the best from this list of the leading answering service providers in the UK. We have provided all detailed company information to aid you in your selection.
Here are the Best Answering Services Providers in the UK
Call Answering from The Phone Answering specialists If you don’t know us already, we’re Verbatim – the phone answering service, here to answer your calls just as they should be – beautifully. With over 21 years of experience, we’re here to improve your service levels and give the personal touch to your organisation; no more dreaded answer phones and no more missed sales enquiries. The Personal Touch If you’re picturing a room filled with hundreds of telephone agents, think again. We’re a family style firm offering a truly personalised service to all your customers. We can even identify and automatically recognise your VIP clients and treat them accordingly. Flexibility And there’s more good news – whether you’re a one-man-band or a large corporation, we can be as flexible as you need, supporting you the way you want to work; as an overflow service, a full time receptionist, or when you simply need to work through the day without interruption. 6 Week Money Back Guarantee Still need convincing? We’ll happily give you a 6 week trial so we can prove ourselves to you. We’re a friendly bunch so why not give us a call to see how a telephone answering service from Verbatim can help. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
1997
- Newbury, United Kingdom
AnswerConnect is a 24/7 live answering service for small to medium sized businesses. We're an extension of your business, helping to make sure you never miss a call. Our customer experience experts can take messages, capture and qualify leads, transfer calls, book appointments and more. AnswerConnect integrates seamlessly with a wide range of CRM software. Get in touch at 1-800-700-8888 to find out more. ... Read more
Services
- Business Services
- BPO Services
- Other Services
Focus in
- Answering Services
NA
1,000 - 9,999
2002
- Edinburgh, United Kingdom
We're a BPO company focused on providing customer care services for our clients across a vast range of industries. Based in the UK with centres also in Georgia, we optimise back office processes for global companies, harnessing a favourable market for Georgian talent while assuring quality to a British standard.
Services
- Web Development
- Web Designing (UI/UX)
- Maintenance & Support
- IT Services
- Business Services
Focus in
- Answering Services
- Content Management
- Payroll
- Management Consulting
- Data Entry
< $25
2 - 9
- London, United Kingdom
Answerbee was established in 2015 with a vision of delivering excellent customer service while saving clients money. We know that many businesses cannot justify the cost of an in-house receptionist, as well as the expenditure to cover breaks, holidays, illness and peak demand. We set up Answerbee to be the fresh, cost-friendly alternative to an in-house team. Answerbee works hard to understand your business and its principles so that we can become an extension of your team. While we may not be located in your workplace, your customers will think we are. Our knowledge, custom scripts and friendly, personable approach all help to give customers a great first impression of your business. Our UK team is comprised of experienced PAs and receptionists with personality to give your business and customers the personal touch. With over ten years’ experience in the industry, we know how to deliver a service that clients love. We create simple service plans, tailored to each customer. We don’t use jargon; we simply offer a straightforward service of supporting your business and giving customers a fantastic, friendly and warm experience. ... Read more
Services
- Business Services
Focus in
- Answering Services
< $25
2 - 9
2015
- Biggleswade, United Kingdom
We are Language Insight and we are a certified translation & language services provider to clients around the world. Quality and security are at the heart of everything we do and that’s why we’re proud to have achieved the internationally-recognised ISO 9001 for our Quality Management Systems, ISO 27001 for our Information Security Management Systems and also ISO 17100 for our Translation Services. We are also proud to announce that we have been awarded the prestigious Queen’s Award for Enterprise for International Trade 2019. This is the most significant award that can be bestowed upon any UK business and an immense honour for us to win this award in our 10th anniversary year. Working across multiple time zones, our in-house dedicated project management teams provide excellent customer service and keep you in the loop at every stage of the project process. Maintaining our reputation for high-quality language services, and in-line with our ISO accreditations, all our translations are carried out by our expert in-house and in-country professional linguists, reviewed by a second, native linguist and checked over by our in-house quality assurance teams. To us, quality is not a by-product of a system or the outcome of a single process, it is at the heart of every aspect of our business. It’s our people, it’s our technology and it’s our processes. But most of all, it’s our approach to delivering an unparalleled level of service you just can’t get anywhere else. No matter the size or scale of your project, Language Insight is here to guide you through every stage of your multilingual projects. Contact us now for a free quote and to see how we can help you. ... Read more
Services
- Business Services
- Translation Services
Focus in
- Business Transcription
- Answering Services
- Transcription
NA
50 - 249
2009
- London, United Kingdom
Get Ahead is a virtual agency that provides business support services to our clients, through our team of professional, experienced virtual specialists around the UK. Get Ahead VA is offering an exciting opportunity for anybody who wants to set up their own business, with the assistance of a supportive team and a successful brand behind them. Through our franchise model, you can become the Regional Director of your own branch of Get Ahead VA. ... Read more
Services
- Digital Marketing
- Business Services
- BPO Services
Focus in
- Answering Services
- HR
NA
10 - 49
2010
- Leeds, United Kingdom
Firstcall Business Communications
70 years of expertise in call centre solutions
First Call Business Communications is a UK based supplier of inbound call management services. We understand that prompt, accurate and polite communication skills are vital in providing a service which gives our customers security and peace of mind. All our call handlers complete thorough training programmes throughout their employment at First Call.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
1948
- Blackpool, United Kingdom
At alldayPA we answer calls for over 23 000 businesses. In fact, you have probably spoken to one of our PA's without even realising it!You’re busy running a business, and taking calls takes time. So we offer you everything from a simple telephone answering service all the way up to an outsourced call centre. That means better service for your customers and gives you the time you need to grow and manage your core business. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
250 - 999
1999
- Manchester, United Kingdom
Connect are a UK based telephone answering services company. Clients trust Connect's professional and friendly operators to answer their business calls when they can't. Outsourcing receptionist duties allows small and medium sized businesses to free up their time to focus on what they do best. Larger companies use Connect's contact centre to support their existing arrangements and receptionist teams. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
NA
10 - 49
- Edinburgh, United Kingdom
1st Formations is a leading online company formation agent in the UK. We offer a comprehensive selection of company registration packages and address services for companies limited by shares, companies limited by guarantee and limited liability partnerships. As an authorised Companies House eFiling agent, we can offer quick and simple online incorporation and ensure the best service possible. With the majority of registration applications process within just 3 hours, this is the most efficient and reliable way to set up a company and start trading today. We are interested in helping new businesses and our team of experts are continually developing our range of services to provide new and innovative products. We pride ourselves on listening to our customers and will be happy to offer assistance and answer any questions you have before, during and after the company formation process. ... Read more
Services
- Business Services
Focus in
- Answering Services
- Accounting
- Tax Preparation
- Bookkeeping Services
- Auditing
< $25
10 - 49
- London, United Kingdom
Established over 20 years ago, Kendlebell has since become one of the UK's leading telephone answering services. Looking after business clients both large and small, Kendlebell has built a strong reputation and a nationwide presence across the UK. In 2017 Kendlebell came under the umbrella of Cymphony Call Handling, another leading UK telephone answering service. Together the businesses offer a wider range of services, with increased availability of virtual PAs at any time of the day. Over 100,000 inbound calls taken every month Over 1000 business clients Over 50,000 outbound calls made a month 24/7 cover available ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
2004
- Andover, United Kingdom
When you think of call answering, you think of just that. A call is taken and a message is passed on. In some cases, this is true, but at Face for Business we work with a wide range of companies, each with a specific set of requirements, that we not only aim to meet, but exceed. From the moment your phone rings, our fully trained staff take over and do so much more than say ‘hello’. There are times when all businesses need a little extra help and Face for Business ensure you are totally supported and your calls are taken care of, leaving you to get on with the job in hand. Whether your business is a large financial corporation or an independent funeral director (and many many more in between) we know how to answer your calls, and just as you like us to! Whether you need lunchtime cover, help with staff sickness, additional support as permanent staff are recruited or you have a marketing campaign running that is generating an increase in enquiries, we can help. We also provide seamless and essential back up support to your reception and switchboards. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
2012
- Lancaster, United Kingdom
Your dedicated PAs and receptionists will answer your business calls exactly as it was your own office, Your PA will portray a professional image for your business and help you win more sales. We have over 20 years’ experience in Telephone Answering Service, Call Centre Outsourcing, Call Routing, Switchboard Overflow, Appointment Making, Emergency Back-up, Sales Support, E-Commerce Support, Web Chat and much more. We understand the importance of answering each call but not having enough resources to accomplish everything could effect your business growth. With Answerpoint on your side, you stay in touch with your clients whenever the phone rings. Answerpoint offers you high level customer support at a fraction of the cost. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
1996
- Luton, United Kingdom
Running a small business quite often entails wearing a lot of different hats. You need to be the salesman, the worker, the office admin and the telephone answerer. It can really distract you from working at growing your business. This is where Virtual Receptionist London can help. We can take over your telephone answering while you focus on building your business and getting more customers. Think of how much time you are going to save by not having to take all of those incoming calls. Think of all that work you lose because you can't answer your phone promptly. For an affordable monthly fee we can give you back the time to focus on building new business, thinking about strategy and better servicing existing customers. Our London team are your team. Our professional receptionists will be on hand to take all of those important calls while you attend to business. Our staff are so good that many of the clients of our customers think that our receptionists are actually in our clients UK offices. What better compliment for a telephone answering service! You will be in good company! We answer incoming calls for a broad range of businesses including lawyers, accountants, management consultants, IT professionals, real estate agents and many more. We like to see ourselves as trusted members of our customers teams. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
- Basingstoke, United Kingdom
Message Direct offers you the opportunity to divert your telephone calls to us whenever you need to. These calls will be answered in your company name by 'real' people 24 hours a day, 7 days a week! Our professional team will follow your instructions to take whatever information you require from the caller and send this information to you immediately...
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
50 - 249
1993
- Dorset, United Kingdom
OQP Virtual Solutions is a leading outsourcing provider offering tailored business process solutions to help companies optimize operations, improve efficiency, and reduce costs. We specialize in delivering high-quality remote staffing for a wide range of industries, including customer support, telemarketing, administrative services, and more. Our experienced team is dedicated to providing scalable, flexible services that align with your business goals, allowing you to focus on core activities while we handle the rest. With a commitment to excellence and a client-centric approach, OQP Virtual Solutions ensures seamless collaboration and measurable results. ... Read more
Services
- IT Services
- Digital Marketing
- Business Services
- BPO Services
- Admin Services
Focus in
- Answering Services
- Staffing
- Recruitment
- Virtual Office
< $25
10 - 49
- Manchester, United Kingdom
JCMT is a boutique digital marketing agency for luxury and lifestyle brands in hospitality and travel. We produce strategies and stories for our clients through a creative, insights-driven approach to all things digital. We provide content strategy, content creation and distribution on social media and online.
Services
- Digital Marketing
- Business Services
- Animation & Multimedia
- Advertising
Focus in
- Answering Services
NA
2 - 9
- London, United Kingdom
We capture name, number, company & accurate message Online signup, live within minutes Backed by the longest running answering service in the UK
Services
- Business Services
Focus in
- Answering Services
< $25
2 - 9
- Borehamwood, United Kingdom
We pride ourselves on providing our clients with the most competitive terms and the best value. Moreover, we never compromise on quality, service or resilience.Although we’re not the cheapest out there, we believe we offer competitive prices that, in conjunction with our service and reliability standards, offer excellent value for money.We believe in long-term business relationships. So when you become a Planet Telecom client. ... Read more
Services
- Business Services
Focus in
- Answering Services
< $25
10 - 49
1999
- Dorset, United Kingdom
Our call-answering agents work as if they were at your office: providing a live answering service by taking messages, booking appointments, handling calls on your behalf and forwarding information when required.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
- Bristol, United Kingdom
Welcome to City Office, a leading provider of worldwide Office Space and Virtual Office Solutions online. We pride ourselves on providing a clear and informative website for our clients and prospective customers, which we hope reflects on your experience here.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
- London, United Kingdom
Answer Team was founded in 2012 with the passionate belief that we could help businesses put their customers first. We are immensely proud that many of our founding clients are still with us today, growing with us over the past 3 years. Today we are still a relatively small business but feel that this helps us understand the small to medium sized businesses we work with daily. From tradespeople, small SMEs and blue chip companies, Answer Team can tailor a business telephone answering service that will help your business thrive. ... Read more
Services
- Business Services
Focus in
- Answering Services
$25 - $49
2 - 9
2012
- Manchester, United Kingdom
Welcome to eDivert, specialists in Telephone Answering Services. At eDivert we can assist you to grow your business faster, be more competitive and improve your professional image to your clients.What could your business achieve if you had more time, more money, more resources, more leads and more reach? At eDivert, we take a values-driven approach to working closely with SMEs to help them achieve more. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
2014
- Liverpool, United Kingdom
We are a UK based company and offer an exclusive telephone answering service to our clients. We only invest in premium technology, the highest calibre staff and firmly believe that our prices should be a fixed monthly rate – thereby offering our clients an incomparable and unique service that sets us apart from our competitors. All our monthly packages are tailor-made to our client';s exact requirements and measures have been put in place to monitor call volume trends to ensure our clients are always on the best possible package for their business needs. Our professionally trained Secretaries will answer your calls and assist your clients- supported by our in-house technologies- resulting in every call seamlessly answered; as though we are based in your office. ... Read more
Services
- Business Services
Focus in
- Answering Services
$50 - $99
2 - 9
- Manchester, United Kingdom
We are a 24/7 UK based multi channel contract centre based in Manchester. We offer services to business large and small based all over the UK and some even further afield. We can look after your calls, emails, SMS, web chat, social media responses when your busy looking after new sales. We also offer a disaster recovery service, where if your office was closed beyond your control you can divert your customers to use whilst you get back up and running. We are open 24/7, 365 days of the year To find out more about us call 0333 443 1220 or visit loopel.com ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$50 - $99
10 - 49
2016
- Manchester, United Kingdom
A leading national outsourced call centre and telephone answering company with locations in London, Manchester & Cambridge. Since 1998, CALLCARE have been supporting organisations, from both the public and private sectors, with expert call handling services, round the clock. By outsourcing calls to CALLCARE our clients benefit from more time and flexibility to focus on core business, safe in the knowledge that their calls are handled by our professional operators, 24 hours a day. Whether you require ad-hoc support to capture an overflow of calls to your switchboard or a 24/7 Emergency Helpline, CALLCARE can assist you. We tailor our services to meet your exact requirements, ensuring a seamless service that maintains your company's reputation for high quality. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$150 - $199
250 - 999
1998
- Manchester, United Kingdom
JAM is an award-winning telephone answering company with an enviable industry standing and an unrivalled reputation for excellence. Established in 1977 by Jackie Ann Millman to service the needs of musicians who were losing bookings due to missed calls, JAM has evolved over the years and developed into a comprehensive, technologically advanced business capable of servicing clients on a local, national and global scale. We operate 24 hours a day 7 days a week and your calls are answered by highly trained, experienced and motivated staff. We do not outsource unsociable hours call handling to lone homeworkers – in fact some call centres outsource their out-of-hours calls to JAM – and we can offer you the same level of service at 3am as we do at 3pm. As the late 80s and early 90s progressed and businesses realised the need for EVERY call to be answered and handled efficiently and professionally, our client list grew to include SMEs, blue-chip corporates and government agencies. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$25 - $49
2 - 9
1977
- London, United Kingdom
On 1 April 2018 we celebrated our 18 years in the Serviced Office and Virtual Office industry. It has been an interesting experience, as we had no intention of becoming a Serviced Office (SO) business nor had we ever heard of a Virtual Office (VO). Having the ability to see an opportunity at the right time has created a substantial business and a very interesting learning experience “on the hoof”, so to speak. In many cases there were no precedents to count on, especially on the VO side as it was so new. The internet was invaluable and, in those days, FREE. Website design was pretty basic and therefore also cheap. The whole operation required imagination, understanding peoples’ needs and expectations, the ability to learn evolving technology and ideas how to develop further services. Our team has played an invaluable part for which we are most grateful, we couldn’t have done it without them. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$100 - $149
50 - 249
1999
- London, United Kingdom
Our endeavour is to provide a telephone answering service that is as close to having your own receptionist. We do this by spending time to integrate with your business and have a transparency through technology. Let us answer your calls today. Our team of virtual receptionists will provide you with professional and friendly telephone answering service making sure you that no calls gets missed. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$25 - $49
2 - 9
2018
- London, United Kingdom
Trusted for over 15 years by growing companies – most staying 3+ years. Flexible virtual office services tailored to your requirements. No fixed contract periods. No minimums. Calls answered within 3 rings by our own-house call centre staff with our telephone answering service! Guaranteed! Friendly, intelligent staff who go beyond the call of duty to assist your callers. An intelligent and proactive message taking service. Dedicated account manager plus 4 PA’s trained about your business with names you can put faces to. Staff average with us is 5.5 years - in call centres it is usually 2.5 months! Superb value for money: no per-minute billing for your incoming calls. No charge for fending off sales calls. No charge for providing agreed information to your callers, such as prices. Simple, fair pricing that always delivers value for money. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$25 - $49
2 - 9
- London, United Kingdom